Return, Refund and Replacement Policy

At Mimi Mart, customer satisfaction and product quality are important to us. Please read this policy before placing your order.

Returns

As we sell food products, returns may be restricted for hygiene and safety reasons. Products that have been opened, used, or tampered with are generally not eligible for return, except where required by applicable law.

Damaged, Defective, Expired or Incorrect Products

If you receive a damaged, defective, expired, or incorrect product, please contact us within 48 hours of delivery. Provide your order number and clear photographs of the product and packaging to help us review your request.

Refunds

If your refund request is approved, the eligible refund will be processed through the original payment method or another agreed method, as applicable. The time taken for the refund to reflect may depend on your bank or payment provider.

Replacements

Where appropriate and subject to product availability, Mimi Mart may offer a replacement for an approved claim.

Non-Returnable Items

Food products that have been opened, consumed, or stored improperly may not be eligible for return or replacement, except where required by applicable law.

Reporting an Issue

Please check your order upon delivery and contact us promptly if you find any issue. Each request will be reviewed based on the details provided and applicable consumer protection requirements.

Contact Us

Mimi Mart
Address: No:41, Vanigar Street, Opposite TMB Bank, Kannchipuram Dist, Tamil Nadu, India.
Phone: 78456 25382
Email: mimimart.online@gmail.com